Australia’s Leading Funeral Planning Authority Launches the “Funeral Bill of Rights” to Protect and Empower Consumers

For Immediate Release

Perth, Australia - October 29, 2025

eziFunerals, Australia's leading independent funeral planning and comparison platform, has officially launched the Funeral Bill of Rights — a first-of-its-kind national initiative designed to protect, educate, and empower Australian families when organising a funeral.

With rising funeral costs and increasing reports of confusion and misinformation, the Funeral Bill of Rights outlines every consumer's entitlement to transparency, choice, and fair treatment in an often emotionally and financially vulnerable time.

"Every Australian family deserves to know their rights when planning a funeral," said Peter Erceg, Founder of eziFunerals.

"For too long, consumers have faced unclear pricing, hidden fees, and unnecessary pressure at a time when they're least prepared to deal with it. The Funeral Bill of Rights gives power back to families — where it belongs."
 

📘 Read the full Funeral Bill of Rights here:

👉 https://ezifunerals.com.au/the-funeral-bill-of-rights-what-every-australian-family-should-know/
 

A Consumer Protection Framework for Funerals

The Funeral Bill of Rights is a voluntary code of transparency that supports and expands upon Australian Consumer Law (ACL) and state-based funeral regulations.

It helps families understand what they can expect, request, and refuse when engaging with a funeral provider.

Key rights include:

• Right to clear, itemised pricing before signing a contract
• Right to choose a provider without pressure or commission-based referrals
• Right to access the basic or low-cost funeral option in every state
• Right to compare providers transparently
• Right to full disclosure of cremation, permit, and third-party fees
• Right to independent advice and support

These principles ensure families can make informed decisions while upholding dignity, respect, and value during every stage of the funeral process.
 

Why the Funeral Bill of Rights Matters

According to the Australian Funeral Index (AFI 2025), average funeral costs continue to rise — with many consumers unaware they can legally request an itemised quote or choose a more affordable provider.

In an unregulated market where emotional pressure often outweighs financial logic, eziFunerals' new charter serves as both a guide and a safeguard.

"The industry needs transparency and accountability," Erceg added.

"We want families to feel confident asking the right questions — because knowledge is the best protection."
 

A Call for Industry Support

eziFunerals is calling on independent funeral directors nationwide to adopt and publicly display the Funeral Bill of Rights in their business materials.

By doing so, providers can demonstrate a commitment to honesty, fairness, and consumer protection, setting a new national benchmark for trust.

Participating funeral homes may display the FuneralSmart "Fair Funeral Promise" badge, signalling to consumers that their values align with eziFunerals' mission of transparency and respect.

👉 Learn more about eziFunerals' Fair Funeral Promise:

https://ezifunerals.com.au/about-us/

About eziFunerals

eziFunerals is Australia's leading independent funeral planning platform, helping families make informed decisions about funeral services, costs, and providers.

With tools for price comparison, funeral director listings, and consumer rights education, eziFunerals is committed to creating a smarter, fairer, and more transparent funeral industry.

Visit www.ezifunerals.com.au

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Media Enquiries

Peter Erceg

Founder & Owner - eziFunerals Pty Ltd

📞 1300 24 64 02

📧 peter@ezifunerals.com.au

🌐 www.ezifunerals.com.au