Caramel tops the managed services arena in SA

Caramel was this month voted Best Managed Services Company in South Australia and 14th across Australia, Asia and New Zealand. The accolade was given by MSPMentor (a division of Nine Lives Media) which tracks the world’s top managed services providers and ranks their performance for product innovation and service delivery.

Caramel clients benefit from Caramel’s IT Management by having improved service levels across the board through increased system availability, problem prevention and a reduction in the administrative burden of managing IT systems. This allows clients to focus on what they do best, safe in the knowledge that their systems will run smoothly without disruption to critical business applications.

“It’s been our mission from day one to provide flawless customer service in one of the industries I believe it is most lacking,” says Samuel Gilbert, Managing Director of Caramel. “This achievement is something our team is really proud of and reflects our ongoing commitment to service excellence.”

The accomplishment builds on Caramel’s recent inclusion in the Fast Movers SA 2011 list and their finalist ranking in the Telstra Business Awards 2011.