REMASYS expands into the Asian marketplace

Melbourne, 14 August 2013: REMASYS, an award winning IT solutions and services provider, announced today it is monitoring the online share price services of key regional stock exchanges to establish a foothold in the Asia Pacific market.

The Melbourne-headquartered company’s EAGLE-i technology helps businesses and Government departments across ANZ ensure the delivery of robust, well performing applications to end users. EAGLE-i measures the service performance and availability of critical applications whether cloud, mobile, Web etc. from an end user perspective, and quickly isolates problem areas enabling a rapid fix.

Roland Grelewicz, REMASYS CTO & founder, says it has set-up points of presence in Singapore and Tokyo, as well as locally to monitor a number of the region’s exchanges.

Providing ‘real service visibility’ of the Australian, Singapore, Tokyo and Hong Kong stock exchanges is a major step forward in REMASYS’s Asian growth strategy, and will pay dividends in the long run.

“Tokyo, Hong Kong and Australia’s stock exchanges are ranked in the global Top 10,” he said. “Independently benchmarking this booming sector – which has a regional total market capitalisation in excess of 10 billion (USD) – testifies to the capabilities of our technology and our expert team.

“Demonstrating our presence and proving our expertise in an industry vital to the region’s economy will help us open doors to big business and Government.

Grelewicz says with trends such as cloud computing and the mobility boom increasing the complexity and fragmentation of service delivery, there is a huge opportunity for growth in Asia Pacific.

 “Asian businesses are being forced to re-evaluate their systems and underlying infrastructure to ensure high quality services are delivered to employees or customers, and end user experience monitoring is the key to success.”

How it works

REMASYS is using its EAGLE-i solution to perform an independent measure of actual customer experience on the online sites of the Australian, Tokyo, Hong Kong, Singapore, London and New York Stock Exchanges.

Monitoring locations in Australia, Singapore and Tokyo are used to conduct a test every 10 minutes for every site, seven days a week.

The tests replicate the steps a normal customer would perform and measuring how long each step takes for every site.

For each test a simple sequence is performed:

1.     Visit the home page of each Stock Exchange

2.     Search for a listed stock

3.     Display details for the stock

ENDS

About

REMASYS is an award-winning IT solutions and services company specialising in enabling organisations to deliver outstanding customer service. Our globally patented technology simplifies the management and delivery of critical business services to end users. For more information visit us at www.remasys.com or follow @REMASYS on Twitter

Source: World Federation of Exchanges: Major stock exchanges (top 21 by market capitalisation) as at 31 December 2012 - http://en.wikipedia.org/wiki/Stock_exchange