In PR: Dentsu report highlights gap between AI investment and marketing impact
By Staff Writer in Marcoms News on Wednesday, 14th October 2026 at 3:43pm
Dentsu Creative’s 2026 global CMO Report, ‘Making it Real’, highlights the challenges marketers face in turning artificial intelligence (AI) investments into business growth, while stressing the importance of human creativity and real-world experiences.
Based on a survey of 1,950 senior marketing decision-makers across 14 markets, the report found that 71% of chief marketing officers (CMOs) said AI had improved speed to market, but 70% had yet to see significant cost savings. About 62% said AI-assisted creativity was still unable to fully capture their brand’s tone and identity, while 74% were considering replacing some of their existing tools.
The report identifies ten key trends, including the need for distinctive brand identities, stronger customer connection...
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