About Us

Phonemed is an Australian national medical helpline providing 24/7 access to Australian registered doctors. Phonemed allows its users to contact a doctor immediately at any time of the day or night 7 days a week, 365 days a year. Average waiting times in a typical Emergency Department are around 3-4 hours. Visiting a GP can often involve waiting several hours or even days. Through offering its users instant access to Australian Registered Doctors, Phonemed offers peace of mind when you need it most. PhoneMed is staffed by 6 doctors at any time of the day or night. Simply call 1900-9-MEDIC and you'll be put in touch with a doctor immediately. If the doctor deems your situation an emergency he or she will refer you to the nearest emergency centre. Otherwise the doctor will provide you with some basic management advice and may refer you to your GP. How it works If you find yourself wanting to speak to a doctor at any time of the day or night calling Phonemed is the quickest and most effective way of doing so. Unlike other services, you will not be triaged by a nurse. You will speak to a doctor immediately and be provided with management advice on the spot. A fee of $25 attaches to each call and this will be incurred on your next phone bill. There is no need to provide your credit card details. Call 1900-9-MEDIC